Complaints Procedure

Sealeys Estate Agents Limited, trading as Sealeys Walker Jarvis is a Full Member of The Property Ombudsman (TPO) and commits to TPO Codes of Practice to ensure we are an agency that always endeavouring to raise industry standards. As a requirement of their codes of practice we agree to easily accessible complaints procedure documentation. With this in mind please click here to access our Internal Complaints Handling Procedure.

At Sealeys Walker Jarvis we do everything we can to make sure our clients receive a five star professional service. However, we do understand that occasionally problems may arise. When this happens, we welcome your feedback in order to rectify the situation.

Code of practice for residential estate agents
Code of practice for residential letting agents
Commercial code of practice

TPO Membership Number: N02045
The Property Ombudsman Website: https://www.tpos.co.uk/