We thought we would use the opportunity of our latest blog post to make you aware of a recent scenario a member of our team encountered:
Our Lettings Administrator, Margaret, recently employed the services of a contractor to clean her oven at home. She was so impressed by the completed job that she explained that she worked for an estate agent and would happily recommend the company to our clients.
Upon hearing this the contractor asked, ‘how much would I need to add to invoices for Sealeys Landlords?’. Margaret confused by this asked the contractor to explain what he meant to which he replied ‘well for other agents who pass me work I have to add a percentage of the cost for the completed works to the Landlord’s invoice and pass the agent the percentage’.
Here at Sealeys we pride ourselves on a TOTALLY transparent service. We would never add fees to a contractor’s invoice, nor do we receive referral fees for any contractors or professional services we recommend. We would only put forward details of a company to assist you with your property if we are happy they will provide you with a good service and for that reason only. It is in fact a requirement of The Property Ombudsman that any referral fees are declared by the agent on their paperwork - so make sure you always read the small print.